Shipping Policy
Shipping Coverage
We currently ship to addresses within the United States. We do not ship internationally at this time.
Processing Time
Orders are typically processed within 2–3 business days after receiving confirmation. Processing times may be extended during holidays or special promotions.
Shipping Methods & Costs
We offer standard and expedited shipping options. Shipping charges are calculated at checkout based on order weight and destination. Free shipping may be available on qualifying orders over a certain amount.
Delivery Time
Standard shipping typically takes 3–7 business days after processing. Delivery delays may occur due to carrier issues, weather, or peak shopping seasons.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order status through the carrier’s website.
Damaged or Lost Shipments
If your item is lost or damaged during shipping, please contact us at rayven@leisureoen.com within 7 days of the expected delivery date. We will work with the shipping provider to resolve the issue as quickly as possible.
Incorrect Addresses
Please ensure your shipping address is accurate at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.